Where are the products made?
Our crackers are lovingly hand made in South Murwillumbah, New South Wales, Australia.
Shipping?
We use Australia Post – e parcel tracked postage for our shipping requirements which we believe to be the safest, quickest and most reliable method
Rates are as follows:
• $12 flat rate shipping for orders up to a maximum of 10 boxes of crackers
• $12 flat rate for every subsequent 10 boxes ordered. Orders over 10 boxes must be placed in a separate order. For wholesale pricing please contact us at hello@thelowcarbco.com
• $12 flat rate shipping for orders up to a maximum of 10 boxes of crackers
• $12 flat rate for every subsequent 10 boxes ordered. Orders over 10 boxes must be placed in a separate order. For wholesale pricing please contact us at hello@thelowcarbco.com
• No express delivery at this time
For bulk/wholesale orders please contact us.We typically dispatch within 24 hours upon receipt of your order.
All orders are dispatched from South Murwillumbah, NSW, Australia.
What is our refunds and return policy?
If for any reason you are not completely satisfied with our product, let us know, we greatly value your feedback. Please let us know (Daniela or Michelle) via our contact page or send us email to hello@thelowcarbco.com and we will promptly and happily resolve any issues. Our ingredients lists are completely transparent with no hidden nasties, please check the ingredients lists carefully as refunds will not be given on 'change of mind' orders.
We pack our products carefully and adequately to avoid breakages but small breakages can happen in transit.
Want to become a stockist?
Please contact us hello@thelowcarbco.com
Can we do bulk orders?
If you would like to place a bulk order please use the contact us form on the website to get in contact about bulk order pricing.
How to store your crackers?
Unopened, our crackers will keep for up to 6 months. Once opened place them in a ziplock bag or airtight container and store in the pantry.
